Privacy Policy

The only information the Company collects directly is what you enter in the demo request form.

• Demo requests: name, company, email, phone (optional), area of interest and message. We use them only to arrange and follow up on the demo.
• Access records: your IP address, used to stop repeated requests from the same source. We do not store it.

Information about platform users is collected by each client, and the Company processes it under its agreement with that client. To view, correct or delete this information, please ask your organization first.

• Account details: ID, name, job, organizational unit, email (optional) and an encrypted password
• Assessment and learning records: transcripts of conversations with virtual customers, scores and reports, lesson and assignment records, and appeals
• Voice: during a voice attempt, microphone audio is streamed to the AI service in real time. The Company does not store audio files, only the transcript.

• Demo requests: kept for one year after the consultation ends, then deleted. We delete them sooner on request.
• Platform user information: kept for the term of the client agreement and deleted when the agreement ends or the client asks.

To run the Service, the Company uses the providers below, and information is sent to servers outside Korea.

• Render Services, Inc. (Singapore region): hosting and database. All account, assessment and learning records are sent over the network as the Service is used and kept until the agreement ends.
• OpenAI, L.L.C. (United States): virtual customer responses, speech recognition and scoring. Conversation audio, transcripts and client training materials are sent over the network during attempts and lessons. Names and IDs are not sent.

The Company does not provide personal information to third parties except where the law requires it.

When the retention period ends, we delete the information from the database so that it cannot be recovered.

You may ask to view, correct, delete or stop the processing of your personal information. Contact the privacy officer below by email or phone and we will respond within 10 days.

The platform uses only a cookie that keeps you signed in. We do not use advertising or analytics cookies.

• Passwords are stored with one-way encryption.
• All traffic is encrypted in transit (HTTPS).
• Data is separated by client, and access is limited by role.

• Officer: Hyosang Jang, Co-CEO
• Email: info@learning-crew.com
• Phone: +82-2-6914-9353

We post changes to this policy on the website 7 days before they take effect.