Platform
From Design, which holds the standard, to Assess, which shows the results
All six modules share one competency model and one rubric. Scenarios, scoring and coaching suggestions all come from it.
- 01DesignWhere the competency model and rubric liveLive
- 02PersonasVirtual customersSet customer types and how they reactLive
- 03TutorAI tutorExplain the material and check understandingLive
- 04PracticePractice and certificationTalk with an AI customer in real timeLive
- 05AssessMeasurementSee readiness and growth across the organizationLive
- 06CoachingUse assessment results to guide further practiceLive
We show what is built and what is not
Each module lists what you can use today and what is still in development. We'll go through the timeline with you in a demo.
Shall we start with the standard?
In a demo we'll show you what kind of assessment your own service standards and training materials can support.